You can order our Products INDIVIDUALLY, in COMBINATIONS or in MULTIPLEs. If you are ordering COMBINATIONS or MULTIPLES it is important to understand our distinction between a PRIMARY piece and its COMPANION.
Our primary, or full-price, medallions are each attached to their own unique story, their own QR code and their own serial number. In addition, we offer dupicate medallions at a discount, which we call companions. These are for customers who want multiple copies or versions of the same exact medallion story. For example, a large open-face medallion for installing on a tombstone, and an additional small open-face medallion for a photo frame at home.
These companion medallions have the same QR code as their attached full-priced medallion, and will share its serial number as well. The Medallion's story is built under that serial number, and all of the companion medallions will connect to it.
Multiple PRIMARY pieces can be purchased simultaneously, and often at a discount, in the event that you are interested in obtaining multiple story profiles rather than duplicates of a single story.
Every order must contain at least ONE Primary piece. The Primary piece can be any Medallion type or a Locket, but if your COMBINATION order contains the purchase of a Medallion, the Medallion will be designated as the PRIMARY piece for purposes of calculating the total cost of the overall order. An example of a COMBINATION Order: 1 Std. Medallion (PRIMARY PIECE) + 2 Lockets (COMPANION PIECES) all will be connected to the SAME story profile.
Companion pieces are available at 50% OFF their matching product's retail price. Companion pieces must be added with the Primary Medallion or Locket when the Primary piece is added to the shopping cart. You cannot add Companion pieces to a Primary item already in the cart, nor can you add Companion pieces by themselves. The total price of the Companion piece(s) will be added to the total price for the cart item.